Frequently Asked Questions (FAQ)

IF I PLACE AN ORDER TODAY, WHEN WILL IT BE SHIPPED?

Our shipments proceed regularly, you will receive your orders according to the times provided by our site, with the exception of the sales and promotion periods where shipments may be delayed.

IS THERE A RISK OF CONTAGION THROUGH THE RECEIPT OF ORDERS?

Absolutely not, we take care of every single order, following all the hygienic-sanitary indications, in compliance with the directives issued.

COULD THE COURIERS THAT DELIVER THE PARCELS BE A CONTAGION VEHICLE?

There is no risk of contracting the virus through packages or deliveries. For greater protection for everyone, our logistics partner has equipped the couriers with the necessary safety devices.

I HAVE DELIVERED THE RETURN TO THE COURIER, WHEN WILL I RECEIVE THE REFUND?

The refund is made within 14 working days following the return of the return to our warehouse.
For more information contact customer care by writing to numerotreboutique@gmail.com or by calling +39 351 755 1712